Don't waste your time going to this store. The general manager assumes no responsibility and tries to blame the customers when it takes them more then 4 days to place an order. However, if you can find a store that has a good manager the corporate staff was super nice to me and did everything they could to fix the problem and never once blamed anyone other then the general manager.
I had new glasses I purchased from my optometrist...not LensCrafters. No one could get them to fit me properly even after 3 adjustments. I had been to LensCrafters before and had a positive experience . So on a Sunday I went in hoping someone could get my frames to fit me. Let me tell you...Gary was AWESOME! In less than 10 min he had them fitting PERFECT! My next glasses will be purchased at LensCrafters! Thank you Gary!!
The staff is friendly and prompt to help in pinch, even if you're from out of town just stopping in for a minute. Would highly recommend since they're convenient, fast, and friendly!
The ladies there are more into joking around than helping to get the correct glasses for the customer. There are times to joke and there are times to be professional. Be professional when you are spending $400 hard earned dollars on glasses.
Had a great experience everyone there is very helpful and very professional.
Lenscrafters is a US Health facility based in Grand Island, Nebraska. Lenscrafters is located at 3404 W 13th St Ste 105, Grand Island, NE 68803, USA.
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